Advisors are also meeting clients virtually more than they did before the pandemic, YCharts reports.

Younger customers are especially willing to pay for a smooth returns experience, Loop reports.

Consumers and marketers differ when it comes to channels, message frequency and general priorities, Emarsys reports.

A study by MessageMedia finds that 67% of consumers have opted in to communications, while 71% have opted out.

Many marketers acknowledge that it is challenging to share data within their company, Capterra reports.

Budget issues are a bigger challenge than they were last year, Ascend2 reports in Trends In Marketing Personalization, a new study.

Salesforce reports major hikes in online discounts, BOPIS and returns during 2022 holiday season.

Litmus and Salesforce offer tips to help marketers get emails into the inbox. Email bounces are like letters marked "Return to sender" and a hard bounce is worse because it is permanent.

Email marketers can win customers with words like "announcement" and "arrived" -- or lose them by using "chance" or "save," Persado reports.

Bad actors can get around DMARC, but not if companies utilize it properly, 'Security Boulevard' writes.